Effective date: June 28, 2026
This Privacy Policy explains how Fieldcrop (“we”, “us”, or “our”) collects, uses, and protects your information when you use our mobile application and website (“the Service”). By using the Service you agree to the practices described in this policy.
Information We Collect
- Account information — such as your name, email address, phone number, and password when you register or place an order.
- Order and delivery information — such as your shipping address, billing details, and order history needed to fulfil purchases.
- Device and usage information — such as app version, device model, and basic usage events used to keep the app reliable and secure.
How We Use Your Information
- To create and manage your account.
- To process, fulfil, and deliver your orders.
- To provide customer support and respond to your requests.
- To improve the performance, features, and security of the Service.
- To send important service-related notifications about your orders.
Payments
Payments are processed by trusted third-party payment providers. We do not store your full card or banking details on our servers.
Data Sharing
We do not sell your personal information. We share information only with service providers who help us operate the Service (such as payment, hosting, and delivery partners), and only to the extent necessary to provide the Service or as required by law.
Data Security
We use industry-standard technical and organisational measures, including encrypted connections (HTTPS), to protect your information against unauthorised access, alteration, or disclosure.
Data Retention
We retain your information for as long as your account is active or as needed to provide the Service and to comply with our legal obligations.
Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us. You may also delete your account at any time, after which we will remove your personal data except where retention is required by law.
Children’s Privacy
The Service is intended for users aged 18 and over and is not directed at children.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or your data, please contact us through our website at https://fieldcrop.co.in/.